English
At Water Stop Nest, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.waterstopnest.com) or make a purchase. By using our website or services, you consent to the collection and use of your personal data as described in this policy.
1. Information We Collect
We collect two types of information from users:
a. Personal Information
When you make a purchase, create an account, or interact with us, we may collect personal information, such as:
- Full name
- Contact information (email address, phone number)
- Shipping and billing address
- Payment information (credit/debit card details, bank account details)
b. Non-Personal Information
We may also collect non-personal information when you use our website, including:
- IP address
- Browser type and version
- Device information
- Cookies and tracking technologies (please refer to the "Cookies" section below)
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process your orders, including shipping, payment, and customer service support.
- Account Management: To create and maintain your user account on our website.
- Communication: To send you order confirmations, shipping updates, promotional offers, newsletters, and other communications related to your purchases.
- Improvement of Services: To improve our website, product offerings, and customer service based on your feedback and usage data.
- Marketing: To send you targeted advertisements and promotional offers that we think might interest you. You can opt-out of these communications at any time.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers to help us operate our website and conduct our business, including:
- Payment processors
- Shipping and logistics companies
- Email marketing services
- Customer support tools
These third parties are required to maintain the confidentiality of your information and are not permitted to use your personal data for any other purposes.
We may also disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies during the transmission of sensitive data and implementing secure access controls within our systems.
While we strive to protect your data, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us remember your preferences and improve website functionality.
You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
We may also use third-party services such as Google Analytics to track website activity and user behavior to improve our services.
6. Your Rights and Choices
As a user, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update: Request corrections or updates to your personal data.
- Delete: Request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: Opt-out of receiving marketing communications or newsletters from us at any time by clicking the unsubscribe link in our emails or by contacting us directly.
If you wish to exercise any of your rights, please contact us at the details provided below.
7. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request the removal of your data, please contact us, and we will comply in accordance with applicable laws.
8. Links to Third-Party Websites
Our website may contain links to third-party websites, including payment processors, shipping partners, and external services. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Water Stop Nest does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected information from a child, we will take steps to delete such data from our records.
10. Changes to This Privacy Policy
Water Stop Nest reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights related to your personal information, please contact us at:
Water Stop Nest
Email: support@waterstopnest.com
Phone: +880-XXXXXXXXXX
Website: www.waterstopnest.com
Address: Hafiz Market, 99 Nawabpur Dhaka-1100
